Transforming the world through systems thinking

In our most recent Loops of Learning gathering, we explored GenAI, what it is, what is isn't and how to embrace it with a 'People lead, AI follows' principle of being.

Tiffany Gray of Brawt (www.brawt.com.au) introduced Agent AI examples and how AI can help us in our daily lives, but was also mindful of the environmental costs as well as the continued need for human critical thinking.

Our conversation after Tiffany's conversation started focused on our changing society and what it really takes to create change, whether that’s in an organisation, a community, or within ourselves. The discussion circled around one key theme, the need to see the world through a systems lens.

Participants shared stories of how easy it is to slip into “fix-it” mode—trying to control outcomes or react quickly, without pausing to reflect. This is particuarly relevant to the world of AI and technology.

What emerged was a collective recognition that sustainable change rarely comes from control. Instead, it grows from learning, reflection, and collaboration.

Together we mapped out how shifts happen:

• From controlling to learning.

• From reaction to reflection.

• From individuals acting alone to communities acting together.

  
  

We also considered what happens when we start to notice patterns and connections across our systems. By seeing the interdependence in our workplaces, neighbourhoods, and relationships, we create the conditions for innovation and regeneration.

One powerful insight was that the journey begins with awareness. Awareness of ourselves, of how we show up for others, and of our place in the bigger picture. From there, new possibilities open up, possibilities to design different ways of working, living, and being together.

AI can help with this, but it is not a replacement to our own thinking.

This session reminded us that change isn’t about quick fixes. It’s about slowing down enough to see the whole system, recognising the connections that already exist, and building futures in partnership with others.

One example story articulated by one of our attendees sticks in my mind. It's the story of the introduction of the bible. There was a time when only theological scholars had access to the readings of bible. Opening it up to all through the publication of the bible in printed form was a fearful act and attracted lots of criticism, particularly from the Catholic Church.

In considering this story, it seems clear that there are both positives and negatives to the democratisation of the bible. I think similarly the same can be said for AI. We need to keep in mind that critical thinking is still a necessary human need and that there will be both positive and negative consquences in our future systems.

Change is dynamic and complex. Keep those minds working, reflecting and reacting.